Saturday, February 14, 2009

It has been a long time since I have "stolen" the time to review everyones respective posts. For that I am sorry. I have enjoyed the updates. Work has been especially hectic of late despite the slackening of business. I am finding this more stressful than when I am close to being overwhelmed. I worry somtimes if things are moving me as opposed to me choosing my path. This is probably why I am so taken with the Dante quote. I seem to thrive on controling chaos. There is a certian freedom in doing things because you have to. I often overthink things to what appears to others as being forced to action. This is sometimes true but more often my actions (while seemingly impulsive) have been carefully thought out. I am not a graet communicator of my internal deliberations which adds to some misconceptions. But when I have made up my mind, I see no point in delaying action. I mention this based on things I have been mulling over due to a recent critque.

On another subject (this one gets me hot)....{not that way Mike;get your mind out of the gutter :)} I very nearly "fired" a customer today. This prick (sorry Mom) disputes the charge for repairing his vehicle. We had made a repair several weeks ago and found 3lbs of dog food crammed in his engine compartment. This was not the repair but something we cleaned up at no charge. Long story short, the car came back in a week later with a check engine light on. We find more signs of rodent infestation packed in around an air flow sensor (thus the check engine light)-mouse runs out from under car in shop-clean sensor-test drive-all ok. Asshole customer (really sorry Mom) flips out on phone while wife is picking up car today. "I'll pay you you're damned money but it will be the last time I come back. Thats not how I run my business." and then hangs up on me. I did't charge them (should have anyway) I then chastised the wife on behalf of her jerk husband for his unprofessional conduct. She gave me the " I'm just a woman, I don't know anything" routine. It amazes me, would you dispute a doctors charge for a flu shot if last week you had your appendix removed? I really get furious with people. I think I handled well despite what I was thinking. I paitiently listened to his ignorant rant and before I could counter or explain the situation, he hangs up. Click. I don't care what you have to say. Truth be told, I'd probably be fired for going with my gut reation.(which reminds me of a Dave Chapelle skit, "when keepin' it real goes wrong") I wanted to toss the keys to little miss hoity toity, tell her I dont want her damned money if thats how you want to be and to get the @#%*! out of my store. But I didn't and thats why I needed to vent. Grrrrrrrrrrrrrrrrrrrr!!!


changing subject again....................

I love NC weather. Shorts and tee shirt after work. 8 days of above average temps. I have much of my spring cleaning done already. I am infinatly pleased with last weekeends accomplishments. I washed both vehicles, pressure washed the house, and completely organized my garage. New shelves assembled and all. My problem of everything having an assigned place on the floor has been remedied. Tomorrow I will try to take some daylight pictures of the nursery with the freshly painted doors(also done last weekend). More to follow..................................

2 comments:

  1. I am flattered that you know me so well that I would interpret your "hot" comment in THAT way . . . because I did. It's just like the pickle. I laughed the same way. I have had just the opposite experience this week. Life has been so busy at work that I have had to master chaos and therefore have a sense of satisfaction because I know I have tended to all the urgent issues. I also want to say that you are clearly exhibiting your OCD tendencies by being satisfied with the level of organization in your garage. Lastly, I'm very glad that you chose to blog a response other than pictures because I miss conversing with you. I appreicate your insights even though you don't readily articualte your inner diagloge.

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  2. First of all, I'm really trying not to send this back through "spell check..." :-)

    Second of all, I feel your pain. I just got done dealing with a parent who thinks her child can do no wrong. She believed what her son said instead of what I said happened. This was one of those cases where I'm thinking to myself that The Family School will always be able to exist. (I actually think that often as I write notes to parents or have conversations over the phone with them.) What I really want to say is, "I know this really great school that will teach your kid to behave!"

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